Welcome to 1stLAYERS. These Terms & Conditions ("Terms") govern your use of our website, services, and products, including our subscription model, memberships, store credits, loyalty rewards, and purchases. By accessing or using our website, you agree to be bound by these Terms.

1stLAYERS provides premium underwear subscription services, one-time purchases, and exclusive membership perks. These Terms apply to all purchases, subscriptions, and interactions with our platform.

By subscribing to 1stLAYERS, you agree to receive two (2) pairs of underwear every two (2) months at a recurring fee.

First Order Free: Your first pair is free. If you do not wish to continue, you must cancel before the first billing date.

Billing Cycle: Payments are processed on the 20th of the delivery month.

Shipping Schedule: Orders are shipped on the 20th of the delivery month.

Automatic Renewals: Your subscription will automatically renew unless canceled before the 10th of your delivery month.

You can pause, skip, or cancel your subscription at any time through your customer portal.

Changes must be made before the (10th of the delivery month) to take effect for the next delivery.

Automatic Renewals: Your subscription will automatically renew unless canceled before the 10th of your delivery month.

If you are not satisfied with your free pair, cancel before the 10th of your delivery month to avoid charges.

If no cancellation is made, your subscription continues automatically and you will be charged.

One-Time Purchases: Available at standard rates for:

1-pack, 2-pack, 6-pack and 10-pack

Payments are processed through secure third-party gateways (Klarna, American Express, Visa, Mastercard, etc.).

Membership

By subscribing to our membership product, you authorize recurring payments until cancellation.

Free shipping for all subscription orders within the EU.

Free shipping for all one-time purchases within the EU.

Delivery is estimated 2-4 business days after the scheduled shipment date.

An additional shipping cost will be added to all orders outside the EU.

If your first pair does not fit, you can exchange for a different size before the 10th of your delivery month.

Future shipments can be adjusted in your memberships portal.

Due to hygiene reasons, we do not accept returns of worn items.

Only unworn, sealed items are eligible for exchange within 14 days of receipt on costumers expense.

Customers can manage subscriptions, orders, and loyalty rewards via the customer portal.

It is your responsibility to keep your billing details updated to prevent unwanted charges.

You may cancel at any time before the 10th of your delivery month to avoid charges.

1stLAYERS reserves the right to terminate accounts for fraudulent activity, abuse of offers, or violation of these Terms.

We guarantee premium-quality products, but we are not responsible for personal allergies or sensitivities to fabrics.

1stLAYERS is not liable for delays due to shipping carriers, customs, or force majeure events.

We may update these Terms at any time. Customers will be notified of significant changes via email.

For any inquiries, contact our support team.

Thank you for being part of 1stLAYERS – where confidence comes from within.